Desktop Support Specialist

**Job Title: Desktop Support Specialist**<br><br><ul><li>Location:** Fort Carson, Colorado Springs, CO</li><li>Salary:** $30.00 - $35.00 / hour</li><li>Type: **Full-time / Non-Exempt / On-Site (no remote work available)<br><br></li></ul>GStek is seeking qualified applicants for full-time Desktop Support Specialist openings to provide support at our Fort Carson location.<br><br><strong>Required<br><br></strong><ul><li> U.S. Citizen</li><li> Active U.S. Government Secret Security Clearance</li><li> Minimum of 3 years Help Desk support experience.</li><li> Minimum of 3 years IT support working within a government Facility</li><li> Minimum of 1 Year working within an Army Network Enterprise Center environment.</li><li> Must possess one or more of the following: GSEC, Security +CE, SSCP and/or CCNA-Security.</li><li> Experienced with NETCOM, ARCYBER and OPORD requirements within a Helpdesk environment.<br><br></li></ul><strong>Desired<br><br></strong><ul><li> Training or Certification in Microsoft Windows 11 or Microsoft INTUNE Endpoint Management<br><br></li></ul><strong>Job Description<br><br></strong><ul><li> Provide Tier II technical support to resolve software, hardware, and other related IT issues.</li><li> Provide customer service and end-user assistance at the workstation, docking station, or other IT assets and resolve any hardware or software issues that may be present.</li><li> Complete and/or resolve the moving/relocation of IT assets and resolve any issues that may result due to a relocation, change or deletion of IT assets such as printers, scanners, and other peripherals.</li><li> Account management through active directory.</li><li> Computer imaging.</li><li>Physical & Mental Requirements:** Performance of essential and ancillary functions may require:</li><li> Bending, stooping, and walking.</li><li> Sitting or standing for prolonged periods.</li><li> Ability to lift up to 25 pounds.</li><li> Requires near vision acuity to review written documentation.</li><li> Ability to hear and understand speech at normal room levels and on the telephone.</li><li> Manual dexterity to operate a telephone and keyboard.</li><li> Ability to lift horizontally and vertically.<br><br></li></ul><strong>Benefits Offered<br><br></strong><ul><li> Medical / Dental / Vision</li><li> Whole and Term Life Insurance</li><li> Short-term and Long-term Disability</li><li> Supplemental coverage (Aflac)</li><li> Legal Representation</li><li> 401(k)</li><li> Paid Vacation, Sick Leave, Holidays</li><li> Paid Bereavement Leave, Jury Duty<br><br></li></ul><strong>Clearance<br><br></strong>Selected applicants will be subject to a government security investigation and must meet eligibility requirements for access to classified information. Hire dates are dependent upon the issuance of an interim or final government security clearance.<br><br><strong>Background Check<br><br></strong>Offers are contingent upon successful completion of professional reference checks, employment history verification, and background screening.<br><br>GStek, Inc. is proud to be an Equal Opportunity employer. All qualified applicants will receive equal consideration for employment.<br><br>GStek encourages veterans, disabled veterans, and disabled individuals to apply for any open position for which they feel they are qualified.<br><br>EOE Veteran/Disabled