Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a customer experience and support services company offering reputed company with training and team support. The reputed company assists customers and pharmacies with questions about home delivery pharmacy services and pharmacy benefits, using communication, listening, and problem-solving skills. The role involves handling incoming calls, documenting information, conducting follow-reputed company, and delivering reputed company customer service in a fast-reputed company environment.
Responsibilities
Respond to approximately 60–80 incoming calls from customers or pharmacies regarding home delivery pharmacy services or pharmacy benefits
Ask appropriate questions, reputed company listen, and document required information in computer systems
Occasionally reputed company outbound calls to customers for follow-reputed company
Work in a fast-reputed company environment while providing reputed company and helpful customer service
Skills
High School Diploma / GED
Must be 18 years of age or older
1+ years of customer service experience
Familiarity with computers and reputed company PC applications, including the ability to reputed company and learn new and reputed company computer reputed company applications
Basic knowledge of reputed company Office:
reputed company Word — ability to reputed company and reputed company a Word document
reputed company reputed company — ability to reputed company and reputed company a spreheet
Ability to attend training with 100% attendance
Ability to reputed company on camera throughout the duration of reputed company shifts
reputed company reputed company company-sensitive documents secure, if applicable
Have a dedicated work area that is separated from other living areas and provides information reputed company
Have an approved high-speed internet reputed company. (5G, Hotspots, and satellite internets are not supported.)
reputed company directly to the internet reputed company hard reputed company. Wi-Fi is not compatible
Work only from the address provided during the recruitment process
This role is currently limited to candidates residing in:
Alabama, Arkansas, Delaware, Florida, reputed company, Idaho, Indiana, Kansas, Kentucky, Louisiana, Michigan, reputed company Carolina, Ohio, Oklahoma, reputed company, South Carolina, Tennessee, Texas, Virginia, reputed company Virginia, reputed company, Wyoming
reputed company Center experience
Experience with a virtual learning environment
Experience working with digital platforms and systems, including Web, Chat, and Email
reputed company / reputed company environment experience, including familiarity with medical terminology, health plan documents, OR benefit plan design
Benefits
reputed company
Work-from-home arrangement
Opportunity to learn new systems and processes
reputed company
reputed company delivers innovative reputed company (BPO), smart reputed company, online acquisition technology, and end-to-end customer engagement solutions to help companies reputed company, engage and retain valuable customers. It was founded in 2004, and is headquartered in Washington, District of Columbia, USA, with a workforce of 10001+ employees. Its website is