Note: The job is a remote job and is open to candidates in USA. Yelp connects people with great local businesses. The Inside Sales Representative will engage small business owners by phone, educate them about Yelp’s advertising programs, provide tailored solutions, manage a client pipeline, and meet or exceed sales quotas in a remote team environment.
Responsibilities
Educate, strategize, and successfully discuss Yelp advertising programs through a high volume of outbound dialing to business owners. - This role is 100% phone based and fast-paced by nature
You'll work one of the following schedules (in your local time), or as otherwise determined by your manager: 7:30 a.m. to 4:30 p.m.; 8:30 a.m. to 5:30 p.m.; or 9:30 a.m. to 6:30 p.m
Own and manage a pipeline of clients ranging from dentists to florists to restaurant owners- all organized in our CRM (Salesforce)
Say goodbye to that dreaded commute! You and your team will work from the comfort of your home to sell advertising to small local businesses on a set Monday to Friday schedule
Become an expert in Yelp’s advertising solutions, and provide product recommendations quickly to suit client needs - asking probing questions, overcoming customer objections and rejection will be critical to your success
You’ll master quick close techniques to exceed individual goals
Successfully navigate the initial call to qualification to close process, ensuring lasting customer satisfaction and potential upsell opportunities
Achieve and consistently exceed monthly quotas - strong work ethic and tenacity are key!
Track and manage your daily goals to ensure results are met. It is a numbers game and you’re here to win
Skills
***\*Please note that while this role will operate remotely, it is required that the candidate resides in the Central or Eastion Region of the United States. This includes candidates residing in Central or Eastern Time Zones.***
GED/HS Diploma and 2+ years of customer-facing experience OR
Bachelor's Degree with a demonstrated interest in sales/business or people-centric industry (e.g. coursework, internships, clubs, or extracurricular activities)
No fear of the phone and prepared to make a high volume of outbound dials, daily
General computer and email proficiency - we use Google Suite and provide a Macbook laptop
A work environment free of distractions
You will need access to an individual hardline high-speed internet connection in your workspace. This job cannot be performed using satellite internet or a mobile hotspot
Open to feedback and willing to implement for areas of improvement
Strong, engaging interpersonal skills
Ability to effectively prioritize tasks and manage independently without oversight
Must possess current US work authorization
Benefits
Uncapped commission
Full medical, vision, and dental available the first day
15 days PTO per year for the first 2 years of employment; the number of PTO days increases after 2 years of tenure
7 paid wellness days
12 paid holidays
1 floating holiday
Up to 14 weeks of parental leave
Monthly wellness reimbursement
Health Savings, Flexible Spending and Dependent Care accounts
401(k) retirement savings plan with employer match
Employee stock purchase plan
Remote work from the comfort of your home
Company-provided MacBook laptop
Company Overview
Yelp is an online platform that connects people with great local businesses through user-generated reviews and recommendations. It was founded in 2004, and is headquartered in San Francisco, California, USA, with a workforce of 1001-5000 employees. Its website is https://www.yelp.com.