Technical Customer Support, QA, Game Dev

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Job Description:

  • Provide top notch tech support to customers
  • Assist on a developer's platform
  • Meet at least 20 hours of availability weekly
  • Read thoroughly for ideal skills and hardware requirements

Requirements:

  • Very strong attention to detail
  • Robust knowledge of game engines; game development is a strong bonus
  • Familiarity with quality assurance processes and testing methodologies relevant to game development and digital content; 3D digital asset moderation a very strong bonus
  • Technical Customer Support experience
  • Knowledge of digital marketplace platforms
  • Salesforce experience (or other CRMs)
  • Ability to gather and analyze technical data
  • Foundational understanding of scripting or programming concepts
  • Being a gamer or possessing a deep understanding of the gaming industry is a significant advantage for this role.
  • Professional English fluency

Benefits:

  • Work remotely
  • Set your own schedule
  • Pick your projects
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