[Remote] Director, Field Engineering (CPG & Retail)

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Note: The job is a remote job and is open to candidates in USA. Databricks is a Data and AI company that provides a unified platform for data, analytics, and artificial intelligence. The Director of Field Engineering will lead pre-sales Managers and Solutions Architects serving Retail and Consumer Packaged Goods customers, driving customer acquisition, strategic account expansion, and adoption of Databricks solutions. The role also involves developing high-performing teams, building executive relationships, and partnering cross-functionally to deliver business value.


Responsibilities

  • Hire and manage first-line Managers and a growing team of technical pre-sales Solutions Architects
  • Build a collaborative culture within a rapid-growth team. Embody and promote Databricks' customer-obsessed, truth-seeking, diverse culture, and first principles mindset
  • Develop trusted, long-term executive relationships with customers while maintaining a deep understanding of the Retail and CPG industry, including key business trends, competitive dynamics, and digital transformation priorities
  • Help customers accelerate their Data and AI strategies across areas such as customer experience, merchandising, supply chain, demand forecasting, marketing, and operations
  • Promote a solution- and value-based Field Engineering organization
  • Display an understanding of customer business priorities and revenue opportunities across the assigned region and industry
  • Serve as a thought leader for Databricks and within the Retail, CPG, Data, and AI ecosystem

Skills

  • At least 3 years of second-line leadership experience managing teams of 30+ individuals, with 10+ years of overall leadership experience
  • Proven success leading high-growth enterprise software pre-sales organizations within Retail, CPG, cloud, data, analytics, or AI
  • Experience partnering with Retail and/or CPG customers on large-scale data, analytics, AI, or digital transformation initiatives
  • Ability to elevate executive engagement, with a track record of driving large strategic transactions and expanding high-growth enterprise accounts
  • Proven leadership ability to influence, develop, and empower teams to achieve ambitious business objectives through collaboration
  • Drive operational rigor to manage a high-growth business, establishing the right operating cadence while ensuring visibility into customer priorities, escalations, and product feedback
  • Proven track record of delivering transformational customer outcomes and measurable business value
  • Track record of building strong customer relationships and cross-functional partnerships across Sales, Engineering, Product, Marketing, and Customer Success
  • Experience positioning technical solutions within complex enterprise environments and helping customers realize long-term value and platform adoption with Databricks
  • Strong operational leadership with experience implementing scalable processes that improve the effectiveness and productivity of technical field organizations
  • Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent practical experience

Company Overview

  • Databricks is a data and AI platform that unifies data engineering, analytics, and machine learning on a lakehouse architecture. It was founded in 2013, and is headquartered in San Francisco, California, USA, with a workforce of 5001-10000 employees. Its website is https://www.databricks.com.

  • Company H1B Sponsorship

  • Databricks has a track record of offering H1B sponsorships, with 174 in 2026, 385 in 2025, 319 in 2024, 227 in 2023, 222 in 2022, 166 in 2021, 64 in 2020. Please note that this does not guarantee sponsorship for this specific role.

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